EDUCATION LINKS
This page provides information and educational links for Schmitz Ready Mix employees, job applicants, and others interested in working in (or learning more about the skills and knowledge necessary to work successfully in) the ready-mixed concrete industry.
Links include resources on ready-mix product knowledge and customer and company relations.
Off-line education, including orientation, vehicle operation and maintenance, and job-specific safety training, is an on-going, top priority for Schmitz Ready Mix. The educational links below do not replace off-line company training. Instead, they provide opportunities for interested employees and applicants to voluntarily increase their knowledge base and value – to Schmitz Ready Mix and its customers.
Your feedback on how useful the links below were to your self-directed education efforts is appreciated. Please click here to share your thoughts and suggestions on how this Education Links page can better meet your needs.
PRODUCT KNOWLEDGE LINKS | From the NRMCA Concrete Delivery Professional Certification (CDP) Program – used with permission.
Click on the links below to activate Product Knowledge PDF files. Some browsers will require the use of the “back” or “previous” button to return from the selected PDF file to this Education Links page.
General Product Knowledge, including: Concrete Fundamentals (pages 3-7), Concrete Components (pages 8-19), Batching, Mixing, & Delivery (pages 20-29), Hauling, Placing, & Finishing (pages 30-36), and Testing (pages 37-46). This link launches a 4.9 MB PDF.
Plastic Shrinkage Cracking | Curing In-Place Concrete | Finishing Concrete Flatwork | Chemical Admixtures for Concrete | Loss of Air in Pumped Concrete | Job Site Addition of Water | Synthetic Fibers for Concrete | Supplementary Cementitious Materials | High-Strength Concrete | Grout | Structural Lightweight Concrete | Self-Consolidating Concrete (SCC) | Flowable Fill (CLSM).
CUSTOMER AND COMPANY RELATIONS KNOWLEDGE LINKS | From the NRMCA CDP Certification Program – used with permission.
The ongoing success of Schmitz Ready Mix directly depends on the customer service skills of all its employees – including and especially its ready-mix driver professionals, who, on a daily basis, are the main Schmitz Ready Mix customer contact points.
Click on the links below to activate the Customer and Company Relations Knowledge PDF files. Some browsers require the use of the “back” or “previous” button to return from the selected PDF file to this Educational Links page.
Customer and Company Relations for Ready-Mix Industry, including: Basics of Customer Service (pages 3-8), Dealing With Specific Customer Issues (pages 9-15), and Teamwork & Employee Relations (pages 16-19). This link launches a 1.3 MB PDF.
Customer Service Imperative – Contractors choose to do business with companies whose employees have excellent customer service skills. This link launches a 74 KB PDF.
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Schmitz Ready Mix Main Office: 5400 N. 124th St. Milwaukee, WI 53225 | Phone: 414.831.2400 | Fax: 414.462.8812 | email
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